SPONSORED BY INTUIT —
Ryan and Ben chat with Shivang Shah, Chief Architect, and Jon Fasoli, Chief Design & Product Officer, both of Intuit Mailchimp. Where we talked last time about building their generative AI operating system, this time we talk about implementing it and how all the pieces came together to make a better end user experience.
I’m particularly interested in the technical challenges you faced when integrating GenAI into your product. Can you provide some insights into the algorithms and models you used, and how you overcame any performance bottlenecks?
I’m not convinced that GenAI is all it’s cracked up to be. I’ve seen some pretty bad examples of AI-generated content. How do you plan to ensure that your GenAI features are actually useful and not just a gimmick?
This is amazing! I can’t wait to see what kind of GenAI features Intuit Mailchimp comes up with next. I’m sure they will be incredibly innovative and useful.
As a marketing professional, I’m always looking for new ways to improve my campaigns. I’m excited to see how GenAI can help me create more personalized and engaging content.
I think you’re overselling the benefits of GenAI. While it’s certainly a powerful technology, it’s important to remember that it’s still in its early stages of development. There are a lot of potential pitfalls that you need to be aware of.
I’m interested in seeing some data on the performance of your GenAI features. Can you share any metrics on how they’ve impacted engagement, conversion rates, or other key performance indicators?
I’m responsible for building AI-powered features for my own product. I’m curious to hear about your process for gathering user feedback and iterating on your GenAI features.
I’m a bit confused about the difference between GenAI and traditional AI. Can you explain it in a way that a non-technical person can understand?
Wow, this is a really exciting development! I’m eager to learn more about how Intuit Mailchimp is integrating GenAI into its platform. The potential for enhanced customer experiences is huge.